QUESTION · TUESDAY FOCUS

Stephen, do you consider professional producers are still relevant now that "everyone" can have a YouTube channel and stream? How can you be an outlier in the industry?

ASKED BY · Eduardo Augustine · PANAMA CITY · 03 NOV 2026 · ▶ 00:37:21

THE PANEL'S ANSWER
Stephen Heywood

Professional producers remain essential for convention main stages and high-profile panels; his daughter operates TriCaster equipment professionally, and conventions continue to demand quality production for major events.

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IN THEIR OWN WORDS

From the transcript.

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37:02It's a small store. You're not going to set up a whole big production backdrop. Yeah, this is not a three-camera with lights. It's not the right way to play this game. That's right. So I'm all for those. With you 100%, Stephen. Next question. Next one in is from Eduardo Augustine in Panama City. city. Stephen, do you consider professional producers are still relevant now that everyone

37:29quote unquote can have a YouTube channel and stream? How can you be an outlier in the industry? Oh, what a good question, Eduardo. What's your thoughts on this, Stephen? I do think professional, I do a hundred percent think there's room for professionalism because one of the reasons I get invited out to these conventions is for, I'm going to show you this here, setting this up. People look forward to this. People want this, but it takes people to

37:54do it. Right. And I enlist my kids. My daughter is actually going to be going to, she's been, she's been accepted to two colleges here in Ohio for broadcasting because she's been running the TriCaster since she's been 10 years old. She knows how to run the TriCaster all the way back to the the TriCaster 40, and even the earlier ones before that.

38:17So I 100%, I think they're always looking for that for the main stages that we've participated in, that they do at just about every convention as you've been the one for cosplay at Comic-Cons and stuff. You're always going to have a main stage. And so 100%, that's a big draw at these places. A lot of the bigger names, we had the ability to produce,

38:43I can show you here the actual Halo voice panel. If you guys know the game Halo, my daughter did the production for them because they didn't want to go into a conference room to do their panel. They wanted this amount of room. This is the area that I had. We had standing room producing this panel. So to answer your question, yes, 100%, you need production in these spaces.

39:12Yeah. Actually, at Comic-Con, they had panels. That's the first place I heard about Dungeon Crawler Carl, which is this huge lit RPG thing. And the first year I was there, there were maybe 1,200 people, which freaked me out. The second year they came by, there were like 5,000. And it's just this incredible trajectory. trajectory and now i guess it's going to be a movie a hollywood movie so it's it's going to

39:36get an even more insane so yeah there's still people writing these modern day new forms of content to great success out there next question next up is josh kaufman and josh asks what feels distinctive about the culture of gaming communities compared with the tech community you came from Ooh, are there hallmarks of the gaming community that somebody who is interested in fiddling with those people need to kind of understand or at least learn about?

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ALSO IN THIS EPISODE

14 more questions
from Reinventing a Brand with Stephen Heywood.

The whole episode →
▶ 00:02:30You have a fascinating story of reinvention. You came out of tech broadcasting. How did you decide to make the pivot into the gaming world?▶ 00:24:28What changes are you seeing in the game world now that anyone can spin up a version of Doom in AI? Could we all become game creators? Pong, Mario, Call of Duty?▶ 00:26:38Steven, please talk about your views on where the live streaming landscape is heading next.▶ 00:29:23Gaming continues to be bigger than most Hollywood blockbusters. What are those audiences looking for? And how can Office Hours Global work alongside that group? We have a lot of similarities: technical interests in streaming, interactivity, community.▶ 00:31:11What words of encouragement do you have for our community members that want to start or grow a YouTube channel?▶ 00:33:37Did you visit or have friends visit the Call of Duty Modern Warfare 4 pop-up in LA? Thoughts on if it was successful for the game? Could this be done for independent games?▶ 00:35:45What are your thoughts on these IRL "Backpacks"?▶ 00:39:50What feels distinctive about the culture of gaming communities compared with the tech community you came from?▶ 00:43:22Looking at your channel and the old videos versus the new, what initiated the "Reinvention"?▶ 00:49:06Have you seen people turn skills learned through gaming streams into opportunities in live production or other fields?▶ 00:51:01Besides YouTube, do you still follow through your career in a regular 9-5? Or has this YouTube channel and convention production become your business?▶ 00:52:10Which supposed "must-haves" can you drop from a show without much trouble, and which "creature comforts" have you found surprisingly necessary?▶ 00:53:51What would you advise us to transform ourselves and shift on improving our content and channels?▶ 00:57:55What do you do to help people find your channel and make it feel connected and relevant?