QUESTION · TUESDAY FOCUS

What feels distinctive about the culture of gaming communities compared with the tech community you came from?

ASKED BY · Josh Kaufman · PITTSBURGH, PA, USA · 03 NOV 2026 · ▶ 00:39:50

THE PANEL'S ANSWER
Stephen Heywood

Gaming communities operate on shoestring budgets with younger audiences (students, kids) while tech communities have adult money and purchase premium gear; gaming culture prioritizes content and engagement over production quality.

Summarised by AI from what the panel said. Watch the moment for the full answer.

IN THEIR OWN WORDS

From the transcript.

Machine-transcribed, so it may contain errors. Every timestamp opens the episode at that second.

39:36get an even more insane so yeah there's still people writing these modern day new forms of content to great success out there next question next up is josh kaufman and josh asks what feels distinctive about the culture of gaming communities compared with the tech community you came from Ooh, are there hallmarks of the gaming community that somebody who is interested in fiddling with those people need to kind of understand or at least learn about?

40:07The gaming community, you have to realize, are running on a shoestring budget. And I'm trying to say that as nice as possible. You're dealing with a lot of kids, right? They don't have a lot of money. Sure. Let's face it. College kids, regular kids, they're not old guys like me. you know they're they're they're they're kids so they're not spending a lot of money they want to

40:30do this on as cheap as they possibly can elgato's really gotten you know they've they've hit that market for for the gamer yeah they understand what they were doing that's grown real fast and so um whereas you have the older generation when you go to the tech industry these guys are always wanting to buy the latest and greatest thing you have adult money you have full-time jobs just like

40:56i feel like that's why i collect this stuff now it's stuff that i never had as a kid game systems that i never had as a kid and i collect it finally because i have adult money i have a real job a career and i can afford it and i can finally give my my take on it right yeah so i think the difference between the two spaces is you're you're dealing with two different

41:19really types of people. It's like I said, the gaming community is unlike any space I have ever been in before. It's, I don't even know how sometimes they explain it. It's, it's interesting. Let's just, we'll, we'll, we'll say that it's interesting. And it's big enough and throws off enough money that it deserves respect for being what it is. And you shouldn't come in. And I,

41:44when you told the story earlier about saying, I'm going to go in there and I'm I'm going to invent this up and I'm going to make everything look much better. It really resonates me because I've been in production forever and I remember the same thing. I'm going to go in with a three camera shoot with Sony. And you get there and you go, no, this was entirely wrong.

42:01I misread the landscape of this. So it's very valuable what you're talking about in terms of what it's really like to get in and work with this community. You would have cringed as a production guy because when we did the one we had a developer on from Australia through a Discord conversation through a PA system that was picked up on a microphone that I held in my hand.

42:26And I'm sitting there like you want to talk about noise and cringe and you're hearing this guy through a microphone. But you know what? It was one of the highest live streams that we had done in a while. People tuned in and people were engaged with it. And it just it humbled me to the point where I was like, OK, sometimes it's not all about the perfect framing, the perfect audio.

42:48It's about the content. And I think people lose sight of that no matter what community you're in. Yeah, absolutely. And you've got to know your target. I mean, something like you're talking about is there for the time that it's on live and nobody's going to come back and watch that after the fact. So if it doesn't have instant engagement and give people the reason to keep watching, they've got about a gazillion alternate clicks to go someplace else.

43:13Now, if you're building content that's supposed to have legs, like a video game or something like that, different game you're playing. Next question. This one's from Guy Cochran in Seattle, Washington. Looking at your channel and the old videos versus the new, what initiated the reinvention with the link? You've talked a little about that. You want to go into more detail about what you saw?

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MENTIONED IN THE ANSWER
Elgato→
ALSO IN THIS EPISODE

14 more questions
from Reinventing a Brand with Stephen Heywood.

The whole episode →
▶ 00:02:30You have a fascinating story of reinvention. You came out of tech broadcasting. How did you decide to make the pivot into the gaming world?▶ 00:24:28What changes are you seeing in the game world now that anyone can spin up a version of Doom in AI? Could we all become game creators? Pong, Mario, Call of Duty?▶ 00:26:38Steven, please talk about your views on where the live streaming landscape is heading next.▶ 00:29:23Gaming continues to be bigger than most Hollywood blockbusters. What are those audiences looking for? And how can Office Hours Global work alongside that group? We have a lot of similarities: technical interests in streaming, interactivity, community.▶ 00:31:11What words of encouragement do you have for our community members that want to start or grow a YouTube channel?▶ 00:33:37Did you visit or have friends visit the Call of Duty Modern Warfare 4 pop-up in LA? Thoughts on if it was successful for the game? Could this be done for independent games?▶ 00:35:45What are your thoughts on these IRL "Backpacks"?▶ 00:37:21Stephen, do you consider professional producers are still relevant now that "everyone" can have a YouTube channel and stream? How can you be an outlier in the industry?▶ 00:43:22Looking at your channel and the old videos versus the new, what initiated the "Reinvention"?▶ 00:49:06Have you seen people turn skills learned through gaming streams into opportunities in live production or other fields?▶ 00:51:01Besides YouTube, do you still follow through your career in a regular 9-5? Or has this YouTube channel and convention production become your business?▶ 00:52:10Which supposed "must-haves" can you drop from a show without much trouble, and which "creature comforts" have you found surprisingly necessary?▶ 00:53:51What would you advise us to transform ourselves and shift on improving our content and channels?▶ 00:57:55What do you do to help people find your channel and make it feel connected and relevant?