QUESTION · AUDIO Q&A

What are the best practices for high quality audio descriptions and captions in large Zoom events?

ASKED BY · Paul Valhus · AUSTIN, TEXAS · 16 SEP 2026 · ▶ 00:30:58

THE PANEL'S ANSWER
Mickey

Hire professional accessibility companies to handle audio descriptions and captions; these are specialized skills, not tasks for interns; professionals will coordinate with you on keywords and pre-scripted content.

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30:43PSA. Why don't you keep going, Alexander, and read the next question. All right. Next up is coming in from Paul Valhus in Austin, Texas. What are the best practices for high quality audio descriptions and captions in large Zoom events? And it looks like he has posted a link there to a Zoom article. What's the best way to do this, Mickey? In terms of best practices, of course, I mean, if this has to be asked, one should

31:12really hire a professional professionals to do this audio description isn't um isn't just you know get an intern to to look at each frame and write a description for it there is a there is much a much much deeper craft into it um you're you're you're writing text or or words that will act as people's ice or or vision it's it's it's truly an art form so hire professionals to do it

31:39same deal with captions. Get the companies that deal with accessibility for productions and let them do it in terms of back. Once you've hired these agencies or these companies, they will have actual humans working on it. And they would oftentimes want to jump into a conversation and get a better sense of what the topic of the production is like. And, you know, give them, prep them with keywords if there are any pre-scripted things.

32:17They typically want to get these pre-scripted segments so that especially with captioning, they can, instead of having to type down these, you know, say play out videos while it's being played out live they can already type them out before the show before the production and just hit each line as they're being said and send it out to your broadcast system or if you have a live

32:44caption display in a physical venue where an event is happening they can just throw those out so they they usually want to jump on a call and get the a brief and maybe key words that they should be prepared to be able to relay within their audio description and also their captioning. But yeah, if these questions have to be asked, hire professionals.

33:13I would say like you're probably not ready to do it yourself. Yeah. And in the back end chat, Laura Thompson says, by all means, if you can afford it, It's best to use real humans. Like, for example, they used to do this quite regularly on SNL when they needed, you know, news for the hard of hearing. And Garrett Morris was great at it.

33:37Anyway, let's see. Is there anybody else has their hands up? Nope. Alexander, let's go to the next question. All right. Brody Hefner, New York City, New York asks, could the panelists offer recommended resources, videos, production behind the scenes, examples, etc. that they've seen or heard recently that illustrate audio principles or best practices. What's the best example, Jeff? I don't know if it's the best example, but I enjoyed the Where the NBA Hides Its Mics YouTube video.

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from Office Hours | Wednesday | September 16, 2026.

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