QUESTION · TUESDAY FOCUS

How might custom software like Show Hub help guide new crew or panelists to catch up to veterans?

ASKED BY · Josh Kaufman · PANEL MEMBER · 20 OCT 2026 · ▶ 00:25:29

THE PANEL'S ANSWER

Show Hub has a new checklist system where each role has subtasks that can guide newcomers through procedures like pre-show audio and video checks, helping them catch up quickly without needing to know everything already.

Permissions-based access in Show Hub lets newcomers discover available resources and documentation, creating a trail to show what's available and making it easier for admins to grant access progressively.

A checklist showing resolution and audio level standards helps new panelists do their own equipment checks before getting help from others, which is invaluable for onboarding.

Summarised by AI from what the panel said. Watch the moment for the full answer.

IN THEIR OWN WORDS

From the transcript.

Machine-transcribed, so it may contain errors. Every timestamp opens the episode at that second.

25:07Cindy, what's our first cue on the Q&A side of things? Here's what we have to start us off tonight. Josh Kaufman, a member of the panel today, is asking, asking how might custom software like Show Hub help guide new crew or panelists to catch up to veterans? So we're talking about that thing. I'm going to start with Craig and then go to Vic

25:29because they both have comments here. Craig, dive in. Yeah, it's a great question. And while we have an easy way for folks to sign up, whether it's for training as a panelist or TD or any other the positions you can join and sign up for training and go through that a number of times. We're actually working on this new checklist system where, you know, each role has different

25:57number of things, two or three, four things that they do. But within those, there's a whole bunch of little subtasks like, you know, like Vic does, you know, pre-check coordinating and making sure people, their audio level's good, their camera's good, they're positioned well, lighting. There's a whole checklist in his head that he goes through. And he probably doesn't even have to look at it, but a newbie wouldn't necessarily know

26:23all that. And so having that right in front of them, go through it and check it, they could catch up much quicker. Same for panelists. us like before they get on do they have a little checklist of here's what you know quit your apps do all these different things so getting some of that expertise knowledge into some of those checklists and and pre-show tasks and whatnot is definitely going to help new folks

26:52vick you wanted to weigh in on this one well just on checklist i've had this checklist as the first show i worked um yes very helpful now on new panelists uh i know one thing that i even though we have after hours there's always someone that's willing to help you out you want to check your kit but having some a place where there's a checklist that okay you know my uh video should be

27:18at this resolution and my audio should be at this level to be able to go in by yourself and do as as much as you can before you have your other people check your kit, it's invaluable. It really is invaluable. And Josh, you wanted to weigh in on this one as well. Well, you can kind of build a trail to show people sort of what's available to them.

27:43And the way that Craig's made the system available, when you're granted permissions, then now all of these things now are available to you. You can click on them and go into it. So I think it's made things easier for having an ability to have seeing the documentation about, here's a thing, how do I sign up for that? And also, if you enable the admin side of things, it helps everybody else.

28:09Because I know that just with our old system, even if you had a great system, it was kind of tedious and difficult to assign permissions to different people. And so things got, you know, behind, but now just assigning permissions opens up doors. And so it kind of pulls people down through the ladders of, you know, where they go next in order to accomplish something.

28:33Yeah. And that's, you know, from the beginning, when I got involved in any kind of production, the successful productions are always ones that communicate that run of show. And everybody kind of knows everybody stays together, marching toward a single end. And tools like this are invaluable for making sure that everybody knows kind of where things are developing and the pace at which they're developing and really what's next.

28:56So incredibly useful in that way. Let's head off to our next question. Here's one from Mark Giuliani in Washington, D.C. How much do you use your own experience to adjust or refine the code produced by AI as you develop Show Hub? Okay, that's clearly a Craig question, Craig. I don't know about the code level. I definitely look at the code because part of being an

29:23engineer is you need to understand it. So you can't just get in a car without thinking about the engine and saying, oh, how does this all work? Oh, I hear a sound and it's sort of needing to, that need to know how everything's put together. So even though I might have AI do a bunch of the the code, I still need to understand it so I can understand the whole. So I definitely have some of

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